Privacy Policy for Cleanergy
Last updated: 21 Mar 2026
1. Overview
This Privacy Policy explains how Cleanergy Services Ltd (“we”, “our”, “us”) collects, uses, and protects personal data when you use:
- The Master mobile application (“App”), available on Google Play Store and Apple App Store
- Our website: https://cleanergy.co.uk
The App is a workforce management tool used by authorised employees and contractors only.
By using the App or Website, you agree to this Privacy Policy.
2. Who Uses This App
The App is:
- Not public-facing
- Available only to Cleanergy staff
- Accounts are created by administrators only
- No self-registration is allowed
3. Data We Collect
We only collect data necessary to operate the App.
3.1 Personal Information
- Full name
- Email address
- Phone number
- Username
- Encrypted password
- Role (Cleaner/Admin)
3.2 Location Data (Sensitive Data)
We collect precise location data only when you:
- Check in to a job
- Check out from a job
Important disclosures (required by Google & Apple):
- Location is collected only while using the App
- No background tracking
- Data is used strictly for attendance verification
3.3 Photos & Camera Data
- Before/after job photos
- Stored securely in Firebase (Google)
- Includes metadata (date/time)
Purpose:
- Job verification
- Work documentation
3.4 Device & Notification Data
- Push notification token
- Device type (Android/iOS)
Used for:
- Job alerts
- Operational updates
3.5 Work Activity Data
- Job assignments
- Check-in/out records
- Work hours
- Job status
- Earnings summaries
3.6 Authentication Data
- JWT tokens for secure sessions
- Optional secure local login storage (device only)
3.7 Google Sign-In
If used, we receive:
- Name
From Google (OAuth authentication only)
3.8 Website Data (If Applicable)
- Contact form submissions (email only)
- Cookies and analytics (Microsoft Clarity)
4. How We Use Data
We use collected data to:
- Assign and manage jobs
- Verify attendance via GPS
- Track working hours and earnings
- Send notifications
- Maintain operational records
- Improve website usability
5. Permissions We Request
Android Permissions
- Location (ACCESS_FINE_LOCATION, ACCESS_COARSE_LOCATION)
- Camera
- Storage (read/write)
- Notifications
iOS Permissions
- Location (When In Use)
- Camera
- Photo Library
- Push Notifications
👉 All permissions are used only for core App functionality.
6. Data Sharing
We do NOT sell or rent your personal data.
We only share data with trusted services required to operate the App:
- Google Firebase (storage & notifications)
- Google Maps (location display)
- Expo (app infrastructure)
- Microsoft Clarity (website analytics only)
All third parties process data under their own privacy policies.
7. Data Retention
- Data is stored only as long as necessary
- Retained during employment/contract period
- Deleted or anonymised after termination (unless legally required)
8. Data Security
We protect your data using:
- HTTPS encryption
- Secure authentication (JWT)
- Hashed passwords
- Device secure storage
- Controlled cloud storage access
9. Your Rights
You have the right to:
- Access your data
- Request corrections
- Request deletion (where legally allowed)
- Disable notifications
- Disable location (may affect functionality)
To request changes:
📧 info@cleanergy.co.uk
10. Children’s Privacy
- The App is not intended for children under 13
- We do not knowingly collect children’s data
11. Third-Party Links
We are not responsible for third-party websites or services linked from our App or Website.
12. Changes to This Policy
We may update this Privacy Policy.
Updates will be communicated via:
- App notifications
- Website updates
13. Contact Information
Cleanergy Services Ltd
120 Bunns Lane
Mill Hill
London, NW7 2AS
United Kingdom
📧 Email: info@cleanergy.co.uk
14. Compliance Statements (For App Review)
This App complies with:
Google Play Requirements
- User Data Policy
- Location Permissions Policy
- Data Minimisation principles
- No sale of personal data
Apple App Store Requirements
- App Tracking Transparency (no cross-app tracking)
- Data used only for app functionality
- No third-party advertising tracking
15. Key Privacy Summary (Required for Store Listing)
- Data collected: Personal info, location (in-use only), photos, work activity
- Purpose: Workforce management and job tracking
- Data sharing: Only with service providers (Firebase, Google)
- Tracking: No advertising tracking
- Data sale: No
16. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us:
-
Email: info@cleanergy.co.uk
-
Mailing Address:
Cleanergy
120 Bunns Lane Mill Hill, NW7 2AS
United Kingdom
By using our Website, you acknowledge that you have read, understood, and agree to this Privacy Policy.